What a day!! It started out with a ton of frustration and ended with a true blessing!
We woke to the news that Jake's PT appointment (to have his reassessment done) was cancelled and rescheduled for next week. UGH!!!! So, it will be about three weeks that he hasn't had one PT appointment! :( We were so upset and very, very disappointed. We are very frustrated with his nurse case manager because, other than this appointment being canceled today, it has been his lack of doing things that Jake has been without PT.
We decided to go to the hospital to get other things accomplished before the holiday weekend because everything will be closed. While we were there, we found out that one other item that we thought was taken care of hasn't been completed. It just seemed like everything was going against Jake today. He was so upset, angry, frustrated, etc., etc.
We headed over to his nurse case manager's (NCM) office to find out what was going on and why these things weren't taken care of. This is the NCMs last day--he's leaving--and turning over all his soldiers to a different NCM. Thank goodness!! The man is a very nice man, but he just did not do his job very well. We were told that Jake's NCM is exceptionally good and that she will take care of Jake and get things done. We are very happy about that. We expressed our frustrations to his present NCM (the new NCM saw and heard it all) and his response? "It's not my fault." Granted, we know that it wasn't his fault that the appointment got cancelled this morning, but it is his fault that we've been here two weeks and have had no PT. (We had to go through him to get restarted with PT--we couldn't make the appointments ourselves until the reassessment was done.)
We said our goodbyes to him and headed to an appointment with one of his Sergeants. The Sergeant knew that we had a few things to talk to him about--one being about the NCM. This Sergeant is a wonderful man--and very understanding. Apparently we aren't the only ones who have issues with this NCM. :( The other thing we talked to him about is having Jake take some personal leave to go home for a couple of weeks before reporting to the CBWTU. And, we can!!! :) So, we are heading home next Saturday for two weeks and then we have to come back down here to do the "out processing" paperwork so that he can go to the CBWTU. Jake also received phone calls today from the CBWTU case manager and his platoon Sergeant to explain things to him. We are excited that things are falling into place for us to go home for a bit and for Jake and the CBWTU.
The best news and blessing of the day?? Mike and I have a brand new granddaughter!! This is grandbaby #8!! :) She weighed in at 7 lbs. 10 oz. and was 20" long. She is beautiful!! I was able to see her on Skype this afternoon. :) Mom, Dad, big sister, and baby are all doing extremely well and are very, very happy. :)
So, the day turned out much better than what the morning indicated it would be like. So glad it did. :)
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